Feeding Cyclists & Runners Europe-Wide
Cart 0

FAQ's

How Does Bikenut work?

Our aim at Bikenut is to create a OneStopShop for your Bike Nutrition needs. We believe in 'Pic n Choosing' your ride . So we sell proven, healthy nutrition on an individual or box basis and at a competitive price. This gives you, our clients , the ability to enjoy the best nutrition and best flavours during all rides and outdoor activities . You've put the work in to get fit and  are out enjoying yourself. Why settle for less?

 

Who are your products aimed at?

We provide quality products aimed primarily at the cycling community. We do however have many clients from a running, triathlon and a myriad of other sports' backgrounds who enjoy their supply of nutrition through us.

 

How have you chosen the brands that you sell?

Most of us here (bar a  few!) are experienced ex cyclists/triathletes/runners and general old sporting hands. We choose what we believe to be the best brands available for sports enthusiasts and stock accordingly.

 

Do you provide nutritional advice?

We have a qualified nutritionist who is available to answer any of your queries. Please email nutrition@bikenut.co.uk

 

What are your carriage / delivery arrangements?

For standard delivery we charge a flat fee of £2.95  - orders are processed within 24 hours, are fully tracked and have a delivery time of 2-3 business days.  We have a priority service which has a delivery time of 1-2 days, is also fully tracked  and costs £3.95. For next (business) day delivery we charge £4.95. We use Royal Mail and DPD in most instances.

 

What is your returns policy?

In the unlikely event that you wish to return your product we have a standard 28 day return policy where you are able to return an undamaged  product if not satisfied with it. Non-receipt of goods must also be reported within a 30 day period. 

Any other queries just message us and we will reply!

 

Happy Biking!

 

Bikenut Team